Library Engagement Hub Customer Contact Management

Hear about our customer contact management system

Our Customer Contact Management System is the most advanced on the market.

Library Engagement Hub's contact management system provides a single integrated place for users to update their contact details for all their communications, both for message through our system and optionally updating straight back to your database via our callback and API systems.
Library Engagement Hub manages all contact methods: email, landline, mobile, and also allows multiple instances of each for those customers that have many different contact addresses for various purposes.
For Library Engagement Hub communications, you can just leave the whole contact address management up to us. Or you can integrate our contact list with your own records via a simple data dump to us for automatic updating.

Customer contact management

Admin contact management

Contact management system technical details.

Library Engagement Hub Intelligent Messaging Engine

All Library Engagement Hub services integrate with our Intelligent Messaging Engine which schedules your messages and manages the delivery method according to you and the customers preference.
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