Library Engagement Hub Survey Management

Our Survey Management System has many unique features, including:

• Set up public or private surveys:
  a) Public surveys allow you to invite all members to participate (Eg a general customer satisfaction survey, etc.)
  b) Private surveys allow you to apply a survey to specific group. Eg just those who attended a specific event; just those who opted in to receiving New Monthly Titles, etc.
• Send messages to customised groups of customers re a survey to encourage them to participate - they can access the survey via an email or SMS communication.
• The system limits one customer to a single survey submission.
• You can download survey reports for the statistics and responses.
• Close the survey on a custom date.