Library Engagement Hub

One-stop shop to manage ALL types of customer communications & customer preferences - for all your business services

For the first time ever, businesses can consolidate the many systems they currently need to communicate with their customers

Library Engagement Hub includes the most advanced: subscription management, event management, customer contact management and survey management services available on the market.
Businesses can measure, using live customer-preference data, the effectiveness of each service they offer.
Tailor your customer communications to match exactly what the customer wants & via the contact method they want to receive it.
Allow your customers, at any time, to opt in to services that interest them; and opt out when it suits them.

Customer Contact Management

Able to request event pre-confirmation (to sure up attendance numbers)
Inform just those registered about changes to an event (cancellation, change of venue, etc.)
Allow members to invite guests... and ask for their name, age, etc.

Invite just those who attended an event to offer feedback, such as their thoughts on the venue, the speaker, would they attend again, etc.
Set up a general survey that's open to all customers.

Let your customers select exactly what information they are interested in, as well as what contact method (email, sms, voice) that they prefer.
Use the message system to send information to just those who want it.

Manages The Delivery Method (according to customer preference)